CAP Youth Empowerment Institute Kenya was established to provide Basic Employability Skills Training (BEST) for disadvantaged youth in the society with particular focus on women to get equitable, qualitative learning and access to promising labour market oriented opportunities, savings and credit that support their pathways to safe and positive futures.

The key purpose of this project is to assist disadvantaged youth to make informed choices, develop labour-market oriented employability skills and access job placements, savings and enterprise development support.

Job Responsibilities

  • Devise sampling procedures and directions for recording and reporting quality data
  • Detailed assessment of training activities and their evidence of compliance with the set procedures and policies at different stages of training cycle
  • Review the implementation and efficiency of quality and monitoring systems
  • Plan, conduct and monitor evaluation and inspection of training and services offered in the training centers to ensure student acquire competencies
  • Document internal audits processes and other quality assurance activities
  • Investigate Student complaints and non-conformance issue
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality system
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Evaluate audit findings and implement appropriate corrective actions


  • Proven experience¬†as a quality assurance officer or relevant role
  • Thorough knowledge of methodologies of quality assurance and standards
  • Outstanding communication skills
  • Great attention to detail and a results driven approach
  • Excellent organizational and leadership abilities


Academic and professional qualifications

At least a degree in a humanity/sociological course

A one year experience in an ISO certified organization and involved in QMS audits

Technical knowledge, skills and competencies

  • Flexibility which includes willingness to travel
  • Experience in data analysis and report writing
  • Ability to plan, prioritize, coordinate and perform multiple tasks simultaneously;
  • Ability to work under pressure and to meet deadlines;
  • Ability to interact positively with management, and other employees, to promote a team effort and maintain a positive and professional approach.
  • Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.
  • Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.
  • Strong oral and written communication skills.
  • Excellent Presentation skills.
  • Flexibility
  • Leadership skills a must.

Experience Required

  • Minimum four(4) years working experience as field officer
  • Must have passion working with young people.

Personal Attributes

  • Trustworthiness
  • Integrity and professionalism
  • Time management skills
  • Problem solving and negotiation skills
  • Decision making and leadership skills

How to Apply

To express interest in this opportunity, send your CV by applying by 10 August 2019, to recruitment@capyei.org

Shortlisting will be on a rolling basis and only short listed candidates will be contacted.

Please note: CAPYEI does not charge any fee at any stage of recruitment.

Become a CAP Student

CAP youth Empowerment Institute implements Basic Employability Skills Training (BEST) model through public-private partnerships for its sustainability and scalability. CAP YEI mobilizes and enrolls qualified target of youth by involving grass root government officials, local CBOs, network of youth organizations, youth and community leaders, and religious gatherings. CAP YEI skills training is guided by labor force demand in each area where our training is located as informed by market scan research and revisits.