SERVICE CHARTER

SERVICE CHARTER

At CAP YEI, we endeavor to provide you with the following skills and support to the BEST
of our ability:

  1. Technical skills.
  2. Life skills.
  3. Entrepreneurship skills.
  4. Basic ICT skills.
  5. Communication skills.
  6. Work readiness skills.
  7. Support in linkages with industry

Therefore, as a student of CAP YEI, you have the right to:

  1. Learn in a safe and inclusive environment free from any kind of harassment, abuse,
    bullying, discrimination, exploitation or threats.
  2. Be treated with respect, dignity and professionalism by CAP YEI staff and other
    students.
  3. Experience both the theoretical and practical applications of your course during
    training.
  4. Receive support, to the best level possible, to secure industry linkages for on the job
    training, internships, work readiness and placements.
  5. Be given a clear explanation for any fees, learning materials or any other levies
    charged and be given a receipt for any money that you pay.
  6. Receive feedback on your learning progress as well as support with any parts of the
    learning experience that you may have difficulty with.
  7. Receive a certificate upon successful completion of all the requirements of your
    course.

In return CAP YEI expects you to:

  • Follow the instructions of staff and raise any challenges you may face right away.
  • Attend all classes on time and carry out assignments and any extra work required of
    you.
  • Ensure that the learning environment is kept clean and free from disruptions and
    that all tools and equipment are well maintained.
  • Pay, through the prescribed methods, registration fees and any levies that may be
    required as part of your course and promptly inform the staff if you are having
    problems doing so.
  • Report to the Center Coordinator, Facilitator or any other CAPYEI staff any issue that
    you feel may threaten the safety and dignity of yourself or your colleagues.
  • After completing your course, “Give back” one day by helping someone else the
    way you were helped

Become a CAP Student

CAP youth Empowerment Institute implements Basic Employability Skills Training (BEST) model through public-private partnerships for its sustainability and scalability. CAP YEI mobilizes and enrolls qualified target of youth by involving grass root government officials, local CBOs, network of youth organizations, youth and community leaders, and religious gatherings. CAP YEI skills training is guided by labor force demand in each area where our training is located as informed by market scan research and revisits.